Privacy Policy

Effective Date: October 11, 2026 · Last Updated: October 11, 2026

1. Introduction

Eruv of Jacksonville, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, making a donation, subscribing to updates, or contacting us.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

A. Information You Provide

When you make a donation, subscribe to email updates, or contact us, you may provide:

• Name
• Email address
• Donation amount and frequency
• Billing information required to process a payment
• Any message or other information you voluntarily submit

We aim to collect only the information reasonably necessary to operate our fundraising and communication services.

B. Payment Information

Donations may be processed through Stripe or another payment service provider we designate.

Your payment provider processes payment details, such as credit or debit card information, according to its own privacy and security practices. We generally do not receive or store your full payment card number or card security code on our own servers.

We may receive transaction details, including the donation amount, payment status, transaction identifier, donation frequency, and limited payment-method information, to administer donations, maintain records, and provide support.

C. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and device information
• Pages visited and referring website
• Date, time, and duration of visits
• Basic server logs and security-related information

This information may be collected through our hosting provider, security tools, and other website technologies.

D. Email Subscription Information

If you subscribe to updates, we collect your email address and any information you voluntarily provide with your subscription. We may also maintain basic records of subscription status, consent, and unsubscribe requests.

3. How We Use Information

We may use collected information to:

• Process and administer one-time and recurring donations.
• Maintain accurate fundraising and financial records.
• Display aggregate fundraising progress and campaign goals.
• Send requested receipts, payment confirmations, and donation-related notices.
• Deliver community announcements and eruv maintenance updates to subscribers who have opted in.
• Respond to questions and support requests.
• Manage recurring donations and communicate about payment issues.
• Protect the website, prevent fraud, and investigate suspicious activity.
• Comply with applicable legal, accounting, and reporting obligations.
• Improve website functionality, accessibility, and security.

We do not use donation information to publicly identify donors unless we have obtained appropriate permission or otherwise have a lawful basis to do so.

4. Donations and Fundraising Progress

Our website may display a fundraising goal, the total amount raised, and the percentage of the goal reached.

The public fundraising tracker is intended to display aggregate campaign information. We do not intentionally publish individual donors’ names, email addresses, payment details, or other personal information through the tracker.

Donation amounts and transaction records may be retained internally for accounting, reconciliation, reporting, and operational purposes.

5. Email Communications

If you subscribe to our updates, we may send you community announcements, eruv maintenance information, fundraising updates, and related communications.

If you made a one-time donation, we may send you a single reminder email thanking you and inviting you to give again. Every reminder includes an unsubscribe link, and we will not send further reminders once you opt out.

You can unsubscribe from non-essential email communications at any time by using the unsubscribe link in the message or contacting us directly.

Even if you unsubscribe from general updates, we may still send necessary transactional messages relating to an existing donation, recurring payment, security issue, or legal obligation.

We do not sell email subscriber lists.

6. Cookies and Similar Technologies

Our website and service providers may use cookies or similar technologies where necessary to operate the website, maintain security, remember preferences, or understand website usage.

If analytics or advertising technologies are enabled, they may collect additional information about website interactions. We will use these technologies in accordance with applicable law and any consent requirements that apply.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

7. How We Share Information

We do not sell your personal information for money.

We may share information with the following categories of recipients when reasonably necessary:

• Payment processors: To process donations, recurring payments, refunds, and related transactions.
• Website hosting and infrastructure providers: To host, secure, and maintain the website.
• Database and authentication providers: To store information securely and manage authorized administrative access.
• Email service providers: To deliver receipts, requested notices, and opted-in community updates.
• Professional advisers: Such as accountants, attorneys, and auditors, when necessary.
• Government authorities or other parties: When required by law, legal process, or to protect rights, safety, and security.

Service providers are expected to handle information in accordance with their contractual obligations and applicable law.

We do not authorize third parties to use donor information for their own unrelated marketing purposes.

8. Recurring Donations

If you establish a recurring donation, your payment provider may retain the payment credentials necessary to process future payments.

We may maintain the information needed to administer your recurring contribution, communicate about failed payments, and maintain accurate records.

You may request cancellation of a recurring donation by contacting us or using the available cancellation method provided through our donation service. Cancellation may not reverse a payment that has already been processed.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

These measures may include access controls, secure connections, restricted administrative permissions, and the use of established third-party payment processors.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, administer donations and subscriptions, comply with legal and accounting requirements, resolve disputes, and enforce our agreements.

Retention periods may differ depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations and legitimate recordkeeping needs.

11. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to:

• Request access to certain personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Withdraw consent where processing is based on consent.
• Opt out of marketing emails.
• Exercise other privacy rights available under applicable law.

Some information may need to be retained to complete transactions, maintain required financial records, prevent fraud, or comply with legal obligations.

To submit a privacy request, contact us using the details in the Contact Us section below. We may need to verify your identity before fulfilling certain requests.

12. Children’s Privacy

Our website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information online from children under 13 without the consent required by applicable law.

If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

13. Third-Party Websites and Services

Our website may link to third-party websites or use third-party services, including payment processors and email platforms.

Those third parties maintain their own privacy policies and practices. We are not responsible for the privacy, security, or content of websites and services that we do not control.

We encourage you to review their policies before providing information directly to them.

14. Florida and Other Applicable Privacy Laws

We handle personal information in accordance with applicable privacy and data protection laws.

Depending on the nature of our organization, the information involved, and the circumstances of your request, certain state or federal privacy protections may apply. This Policy does not limit rights that cannot lawfully be waived.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, service providers, website functionality, or legal obligations.

When we make changes, we will update the “Last Updated” date above. Material changes may be communicated through our website or by email when appropriate.

Your continued use of the website after an updated policy becomes effective is subject to the revised Policy, to the extent permitted by law.

16. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Eruv of Jacksonville, Inc.
Email: support@jacksonvilleeruv.com
Website: jacksonvilleeruv.com
Location: Jacksonville, Florida, United States